Technical Support
Our personnel have many years’ experience
within the water treatment industry, with considerable knowledge of both
products and equipment. The team can provide such services as:
- Site surveys and plant room audits
- System design and specification
- Maintenance and repairs
- Product stewardship and best practices
- Training
Maintenance and Repair
Lonza Water Treatment
can carry out routine on-site visits to determine if equipment is properly
working. Any faults or problems that are discovered can be rectified
accordingly. In the event of an emergency repair or breakdown, Lonza should be contacted, so a competent
technician can assist in remedying the situation to help get you fully
operational in the fastest possible time.
Service
offering includes:
- Calibration of analyzers
- Scheduled maintenance contracts
- On-site water testing
- Fault finding
Product Stewardship and Best Practices
Lonza Water Treatment has world class product stewardship and a
goal of encouraging best practices. Training is provided to our sales engineers
on a regular basis regarding such best practices, products and the water
treatment industry. Training can also be provided to customers, arming them
with appropriate knowledge regarding equipment operation management and
chemical usage.